Job Description

Night Dispatcher ***EMD or EMT certification required***

**PLEASE READ REQUIREMENTS BEFORE APPLYING**

WE WILL ONLY REPLY TO APPLICANTS WITH CURRENT EMD OR EMT CERTIFICATION

Job Title: Over Night Dispatch - Mauran Ambulance

Job Overview:
Mauran Ambulance is seeking a dedicated and detail-oriented individual to join our team as a Night Dispatch. As a vital part of our non-emergency ambulance service, the Night Dispatch will play a crucial role in coordinating and facilitating timely and efficient transportation services during nighttime hours. This position requires flexibility in scheduling, as it involves working over night shifts.

Responsibilities:
Dispatch Operations:

• Effectively manage and coordinate ambulance dispatch activities during the night shift.
• Monitor and respond to incoming calls, ensuring prompt and accurate recording of information.
• Assign and dispatch ambulance units based on location, urgency, and availability.

Communication:

• Maintain clear and concise communication with ambulance crews, ensuring they are aware of their assignments and any changes in the schedule.
• Communicate effectively with medical facilities, clients, and other stakeholders.

Record Keeping:

• Keep detailed and accurate records of all dispatch activities, including patient information, addresses, and dispatch times.
• Generate reports as required for management and regulatory purposes.

Problem Resolution:

• Address and resolve any issues or challenges that may arise during the night shift, collaborating with on-call management as necessary.

Team Collaboration:

• Collaborate with other dispatchers and team members to ensure seamless transitions between shifts.
• Provide support to ambulance crews as needed, facilitating a positive and efficient work environment.

Requirements:
Experience:

• Previous experience as EMT is preferred but not required.
• Familiarity with medical terminology and emergency/non-emergency medical transportation.
• Must have current EMT or EMD certification. **(REQUIRED)**

Communication Skills:

• Strong verbal and written communication skills.
• Ability to remain calm and composed under pressure.

Organizational Skills:

• Exceptional organizational and multitasking abilities.
• Attention to detail in recording and maintaining accurate information.

Flexibility:

• Must be flexible with scheduling, as the position involves over night shifts.
• Willingness to work weekends and holidays as needed. The tentative schedule is Mon, Wed, Thurs over night. This may change with notice.

Technology Proficiency:

• Comfortable using EXCEL/Office, Dispatch systems and other relevant technologies.
• Ability to learn and adapt to new software applications.

Compensation:
This position is salary-based, commensurate with experience and qualifications. Shift is 14hrs three nights a week.

How to Apply:
Interested candidates should submit their resume and cover letter to Andrew@mauranambulance.com. Please include "Night Dispatch Application - Mauran Ambulance" in the subject line or directly through this ad.

Job Tags

Full time, Work at office, Flexible hours, Shift work, Night shift, Weekend work,

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