Job Description

Summary:

Directs the housekeeping department of the hotel to ensure clean, orderly, and attractive conditions of the hotel by performing the following duties personally or through subordinate supervisors.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Functions:

• Supervises work activities of housekeeping staff.
• Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management.
• Ensures adherence to company quality standards by inspecting rooms, including deep cleans.
• Distributes keys and work assignments to staff.
• Addresses guest complaints regarding housekeeping service or equipment.
• Assists the General Manager in the selection of housekeeping personnel.
• Assists the management staff of the hotel in assuring housekeeping staff is practicing efficient and effective procedures.
• Monitors linen and guest supply inventory.
• Reports any maintenance repairs to maintenance staff; records repair information in the maintenance log.
• Completes follow-up on vacant or occupied rooms.
• Assumes function of Housekeeper as necessary.
• Takes control of lost and found items as appropriate.
• All other duties as assigned.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well-compensated for all you accomplish.

• Health and Well-Being - Medical, dental, vision, prescription, life, and disability.
• Work-life balance.
• Competitive wages.
• Hotel Discount Program.
• Career growth opportunities.

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